Program Manager

Location: (Multiple states)

Department: Noodle Partners

Type: Full Time

Min. Experience: Senior Manager/Supervisor

About Noodle Partners

Noodle Partners is a leading ed tech company focused on using technology to improve higher education while lowering implementation costs.  Many universities are supplementing their campus-based programming with online degree programs - especially those at the postgraduate level - in order to make them accessible to a broader audience.  Companies called Online Program Managers (OPMs) sell comprehensive packages of technology and services that include everything the university needs to create and deliver online programs. The downside of working with an OPM is high expenses and a lack of control over the end product ‒ which leads to higher tuitions ‒ and, in many cases, inferior service.

Noodle Partners has a new approach to online program management. We offer colleges great online programming by assembling a team of the best ed tech and higher-ed service providers in the marketplace and work with them to integrate their products and services into a comprehensive, customized solution for universities.  We develop limited software ourselves and put our resources towards assembling a stack of market-leading ‘Partners’, guide their integration, manage their delivery, and evaluate their performance against goals set with the university.

About this Position

This position serves as the Noodle Partners “face” to the university. Each university is a diverse community, with constituencies such as administration, faculty, and students ‒ all of whom will be affected by the deployment of an online program. This position is integral in ensuring that we are creating programming that understands and addresses the needs of each constituency. Once a sale is closed, the Program Manager takes the reins and is responsible for working with the university, a swat team of Noodlers and selected Partners to coordinate the design and the build-out of a great online experience for students and faculty. All communication from the university flows through the Program Manager and the Program Manager is responsible for coordinating all parts of program creation and delivery, including addressing issues quickly, connecting with the appropriate folks on the team, and ensuring the university and its students are engaged and satisfied. The Program Manager is bolstered initially by a launch team and, ongoing, a recruiter and instructional expert to manage our (and our Partners) performance against goals.  

About You

You have

  • At least 10 years experience in higher ed, and most specifically working with college leadership, administrative offices, and professors
  • Passion to build great experiences with universities
  • Excellent written and oral communication skills  
  • Ability to manage through influence
  • Substantial experience working with and navigating universities ‒ from administrators, to faculty, and students  
  • Experience working with multiple vendors  
  • Excellent leadership and communications skills
  • Management experience  
  • A desire and willingness to travel during critical launch periods, and to short meetings each quarter
  • A can-do attitude ‒ this is a start-up, which means you must be able to embrace uncertainty with poise
  • A team mentality ‒ as a key member of Noodle Partners leadership team, you’ve got to put the needs of the team first, at every turn  

 

Compensation

  • Base comp commensurate with experience.
  • Bonus of up to 20% based on student and faculty satisfaction ratings. 
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